Heavy Equipment Field Technician

Fully Qualified Heavy Equipment Technicians: Bring the Skills. Take Home up to $60 an Hour.Field Service Technician - Heavy EquipmentLocation: Fort Wayne, INCompany: Southeastern Equipment Company, Inc.Job Type: Full-time | Non-ExemptEffective Date: 12.8.2025Travel: Minimal - approximately 15 days per year for meetings and trainingReports To: Operations Manager or Service ManagerNEW FIELD TRUCKS HAVE ARRIVEDAbout the RoleSoutheastern Equipment Company is seeking a skilled and motivated Field Service Technician to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.Every day will bring new challenges-from troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands-on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.Why Work with UsMission-Driven: Our goal is simple-help our customers winCore Values: Hustle, Thoughtful, Passionate, Customer-FocusedSupportive Culture: Team-based, respectful, and results-orientedGrowth Opportunities: Ongoing technical training and advancement potentialStability: Join a respected name in the construction equipment industry Key ResponsibilitiesDiagnose and Repair EquipmentPerform field repairs and maintenance in a safe, timely, and professional mannerRecreate and diagnose customer complaints using schematics and diagnostic toolsCommunicate needed parts and supplies to the service and parts departmentsComplete repairs within quoted timeframes or notify supervisor of delaysMaintain a clean and safe work environment, including vehicle and tools Documentation and ReportingComplete all work orders using the 3C format (Complaint, Cause, Correction)Accurately log time, parts, and materials usedEnsure daily notes are entered into electronic work order system Customer Service and CommunicationInteract with customers professionally to explain repairs and equipment needsPerform equipment inspections and suggest additional repairs if necessary Safety and ComplianceFollow all company safety policies and OSHA regulationsMaintain field service vehicle in compliance with DOT standardsComplete regular vehicle inspections and maintenance Team CollaborationAssist with quoting and estimating repair work as neededUphold a respectful and honest communication style with customers and team members QualificationsHigh school diploma or GED2+ years of experience in diesel, agricultural, automotive, or heavy equipment repairTechnical degree or equivalent experience in diesel or heavy equipment preferredAbility to read electrical and hydraulic schematicsWelding and cutting torch experience a plusMust pass or obtain DOT physical certificationStrong troubleshooting skills and a high level of initiativeDependable, adaptable, and customer-focused Physical RequirementsMust regularly lift and/or move up to 50 pounds and occasionally over 100 poundsFrequent standing, crawling, kneeling, climbing, and overhead liftingRegular use of power tools and diagnostic equipmentWork includes outdoor conditions and physical inspection of large equipmentOur Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations.Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.