Residential Program Manager

Department: ProgramsReports To: Director of ProgramsEmployment Type: Full-TimeWork Location: Seamark Ranch, Green Cove Springs, FLLast Updated: 3/31/26Position SummaryThe Residential Program Manager plays a critical leadership role in ensuring the strength, stability, and sustainability of the residential program at Seamark Ranch. This position is responsible for recruiting, training, scheduling, and supporting house parents and relief staff, while maintaining compliance with Seamark policies, Florida DCF requirements, and best practices in residential care.This individual serves as both a shepherd and systems manager—investing relationally in house parents while also ensuring operational excellence. The Residential Program Manager works to build a strong pipeline of mission-aligned house parents and ensures current staff are equipped, supported, and held accountable in their role of providing Christ-centered, family-style care.Essential FunctionsHouseparent Scheduling & CoverageDevelop and manage all houseparent and relief parent schedules, including weekly rotations, vacation coverage, relief weeks, date nights, trainings and professional development, meetings and required program events.Ensure all homes are consistently and appropriately staffed.Maintain proactive scheduling systems to prevent gaps in coverage.Coordinate last-minute coverage needs and emergency staffing situations.Houseparent Support & CareBuild strong, trusting relationships with house parents through regular communication and presence in the homes.Provide ongoing support by understanding individual and family needs, addressing challenges in real time, offering encouragement and spiritual support.Serve as a first-line support for problem-solving within the homes.Promote a healthy, sustainable work-life rhythm for houseparent families.Training, Accountability & ComplianceEnsure house parents are fully trained and consistently operating in alignment with Seamark Ranch policies and procedures, Florida DCF licensing requirements, trauma-informed, and Christ-centered care practices.Coordinate and/or lead new houseparent onboarding and training, ongoing professional development, and required compliance trainings.Monitor and document adherence to expectations.Provide coaching, feedback, and corrective action when needed.Partner with leadership to maintain audit readiness and documentation compliance.Recruitment & Pipeline DevelopmentDevelop and implement a strategic recruitment plan to build a strong pipeline of future house parents.Actively recruit through local churches and faith-based networks, colleges and universities, job fairs, community events, summer camps, and ministry organizations.Cultivate relationships with potential candidates and maintain an active candidate pool.Coordinate interest meetings, informational sessions, and on-campus or church presentations.Partner with leadership in the interview and selection process.Program Alignment & CollaborationCollaborate with the Director of Programs to ensure consistency across homes.Support alignment between residential life and each youth’s individualized care plan.Participate in team meetings and contribute to program improvement initiatives.Assist in developing systems that improve communication, efficiency, and staff support.Other Duties And ResponsibilitiesPerforms other duties as assigned.Support campus-wide events and ministry activities as needed.Required QualificationsBachelor’s degree requiredStrong organizational and scheduling skillsRelational leadership with the ability to support and guide familiesClear and effective communication skillsAbility to manage multiple priorities and respond to urgent needsAbility to uphold policies while maintaining a supportive and encouraging approachProficiency in basic technology systems (email, scheduling tools, spreadsheets)Preferred QualificationsBachelor’s degree in social work, education, ministry, human services, or a related fieldExperience in residential care, foster care, ministry, or family-style caregivingExperience in staff supervision, scheduling, or recruitmentUnderstanding of trauma-informed care and youth development principlesPhysical RequirementsAbility to move throughout the ranch property regularlyAbility to respond to urgent situations on-site when necessaryWork Environment & ScheduleCombination of office, residential homes, and community-based recruitment settingsRegular interaction with staff, youth, and external partnersFlexible schedule required to meet program and staffing needsAbility to attend evening or weekend events as requiredMission & Culture AlignmentSeamark Ranch is a Christ-centered organization. Employees must be comfortable working in an environment where Christian faith and values are integrated into daily operations and care, must support the mission of the organization, and must model behavior consistent with those values.Background & Screening RequirementsEmployment is contingent upon successful completion of all required background screenings, drug testing, and any licensing or regulatory requirements applicable to the position.DisclaimerThis job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Responsibilities may change or be assigned at any time based on organizational needs.