Technical Support Specialist
We're hiring on behalf of a Haystack partner!
The Role:
- Manage the allocation, maintenance, and troubleshooting of IT infrastructure within a fast-paced operational environment.
- Resolve technical support requests across a diverse network, providing assistance to both on-site and remote users.
- Contribute to team success by assisting in the training of new hires and participating in continuous learning initiatives.
- Maintain high standards of service while adapting to the evolving technical needs of a large-scale facility.
What You'll Need:
- At least 1 year of experience providing technical support for Windows, Mac, or Linux operating systems.
- Proven ability to thrive in a dynamic environment with a strong focus on customer service.
- Physical capability to lift up to 49 lbs and stand or walk for shifts lasting 10–12 hours. What's On Offer
- Hourly pay rate of $23.50 – $37.74.
- Comprehensive healthcare benefits starting on the first day of employment.
- Retirement savings program with company matching and paid parental leave. Apply via Haystack today!