Technical Support Engineer

We're hiring on behalf of a Haystack partner!The Role Support, build, implement, and improve technology solutions across sites Manage large projects with minimal guidance that affect multiple locations Resolve customer issues in time of crisis Actively expand scope of knowledge in software design patterns, data structures, AWS technologies, and distributed systems Troubleshoot difficult IT problems without SOPs Lead continuous improvement effortsWhat You'll Need 3+ years of IT client, server, and network service delivery experience 4+ years of IT systems or relevant commercial production environment experience 4+ years of networking (DNS, DHCP, SSL, OSI Model, and TCP/IP) experience 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience 4+ years of troubleshooting in a multi-user high availability environment experience Ability to lift up to 49 lbs and stand/walk during shifts lasting 12 hoursWhat's On Offer Competitive compensation package Comprehensive healthcare benefits starting on Day 1 Matching 401(k) program Up to 20 weeks of paid parental leaveApply via Haystack today!