Remote Enterprise WordPress Support Engineer - VIP
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
Automattic is seeking a Support Engineer to deliver high-quality technical support primarily through Zendesk tickets. In this fully remote role, you'll troubleshoot complex issues for a diverse range of enterprise customers, requiring a solid understanding of WordPress and web technologies. Responsible for escalations, customer communication, and documentation, you're encouraged to demonstrate initiative and contribute to the team's success. The position offers a competitive salary ranging from $55,000 to $85,000 USD, along with an open vacation policy.#J-18808-Ljbffr