Functional Analyst

Functional Analyst — Operations/EOD (Americas)About the RoleProvide operational support for EOD/SOD processing, batch management, and system monitoring for a global Openlink Endur implementation. The Americas pod owns the Global EOD process — this role is critical to ensuring nightly processing completes successfully across all regions.What You'll DoOwn and execute the Americas EOD process including pre-checks, batch execution, validation, error handling, and escalationMonitor and manage batch jobs via TPM, Services Manager / Workflow ManagerInvestigate and resolve EOD/SOD failures — identify root causes, implement fixes or workarounds, and document resolutionsMonitor interfaces and data feeds — market data, upstream/downstream integrations, file transfersManage the Americas → APAC shift handoff including posting handoff notes and flagging in-progress issuesSupport APM processing, position validation, and readiness checksMaintain and improve operational runbooks and monitoring playbooksConfigure and manage alerts in Datadog or equivalent monitoring toolsSupport environment management — restarts, cache clearing, log retrieval, health checksWhat You Bring2.5+ years hands-on experience with Openlink Endur/Findur operations and EOD processingExperience with EOD processing via TPM in Openlink Endur (Trade Snapshots, Simulations, Accounting processes, etc.)Ability to validate EOD resultsAbility to manage the regional shift handoffDeep understanding of Openlink Endur batch processing — Services Manager, Workflow Manager, batch dependencies, parallelizationExperience with EOD troubleshooting — simulation failures, pricing errors, batch job failures, data quality issuesFamiliarity with Openlink Endur server architecture — database structure, server components, thick client/web interfacesExperience with monitoring and alerting tools (Datadog, Splunk, or equivalent)Ability to work shift hours aligned with EOD processing (may include late evening hours)Calm under pressure — EOD failures require rapid diagnosis and resolutionNice to HaveExperience with Openlink Endur APM (Active Position Manager)Knowledge of Openlink Endur interface monitoring and file-based integrationsDatabase skills (SQL Server) for investigating data issuesExperience with Openlink Endur environment management and deployment procedures