Full Service General Manager(Tex-Mex Experience)

HC-Resource is seeking an experienced and dynamic General Manager in North Carolina with full-service, high-volume leadership and Tex-Mex concept experience (or strong relevant experience with Tex-Mex menus, margarita/cocktail programs, and service style).We've built a stellar reputation for quality food, strong beverage selections, and exceptional hospitality. We've grown significantly since opening our first restaurant in 2004-and we credit that growth to hiring, developing, and rewarding talented leaders. As we continue to expand, we're focused on bringing in the best people to lead teams and deliver an unforgettable guest experience.If you have a passion for friendly people, made-from-scratch food, craft beer and cocktails (hello margaritas), and hospitality leadership, we want to talk to you!General Manager (Tex-Mex | Full-Service) - North CarolinaResponsibilitiesRecruit, hire, train, and develop a high-performing full-service FOH/BOH team known for industry-leading hospitalityLead day-to-day restaurant operations with a hands-on presence: floor leadership, guest engagement, and shift executionPartner with culinary leadership to support consistent Tex-Mex food quality, speed-of-service, and guest experience standardsDrive and maintain strong beverage execution: beer, cocktails, and margarita-forward service standardsMaintain inventory controls to eliminate out-of-stocks and achieve at least monthly turns-especially on bottled beer and liquor where inventory tends to sit longestDeliver and uphold industry-leading training, service steps, and team accountabilityManage employee relations through clear communication, coaching, and leadership styles tailored to individual needsEnsure store conditions meet or exceed company goals for cleanliness, organization, and guest-ready presentationAnalyze financial and accounting reports (sales, labor, prime cost, inventory, trends) and take action to improve resultsControl expenses (food cost, beverage cost, payroll, inventory, cash controls, etc.) to meet or beat budget guidelinesPost staff schedules within company timelines and ensure proper coverage for volume and eventsComplete recurring tasks on or before deadlines with strong operational follow-throughMaintain a professional image and culture that reflects the brand at all timesDeliver excellent customer service-resolve issues quickly and create repeat guestsRun great shifts: calm, confident leadership with standards, urgency, and positive energyMaintain 95%+ on government health inspections and uphold food safety expectations across the buildingWhat we're looking forProven success leading high-volume, full-service restaurants as a GM (or strong AGM ready for the next step)Strong Tex-Mex experience (or closely related concept experience) with the ability to drive an authentic, fun, hospitality-forward guest experienceLeadership qualities that motivate, coach, and develop a high-achieving teamExceptional guest service instincts and a track record of building loyal regularsAbility to set teams up for success: lead by example, set high standards, delegate effectively, and develop peopleCommitment to creating a safe, fun, and clean environment where employees thrive and guests recommend you to friendsStrong operational discipline across sales, costs, quality, hospitality, cleanliness, and speedEnsures safety and security of employees, guests, and company assetsCommunicates openly, clearly, and effectively with a positive, solutions-oriented demeanorWhat We OfferCompetitive Salary + Performance Bonuses401(k) Matching - Up to 4% employer matchComprehensive Health Insurance - Because your well-being mattersA unique long-term incentive designed to reward your commitment