Senior Database Reliability Engineer

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.OverviewAt Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.ResponsibilitiesEnsure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.Ensure all data is protected and secureParticipate in our on-call rotationTroubleshoot and tune high-load production systems, including complex performance and replication issues.Lead technical response during high-severity incidents and conduct root cause analysis.Ensure database security, backup integrity, and disaster recovery readiness.Contribute to the development of best practices for database engineering and reliability.Collaborate cross-functionally to design scalable, resilient data architectures.Mentor team members and contribute to engineering best practices.QualificationsMinimum Qualifications3+ years of hands-on experience managing database systemsBasic understanding of multi-tenant, database-driven applicationsFamiliarity with common data storage technologies and use casesProficiency in a common high-level language such as PowerShell or PythonDesign, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replicationLead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)Own disaster recovery validation and failover strategy executionInvestigate and resolve complex replication and distribution database failuresPreferred Qualifications5+ years of hands-on experience administering production database systems at scaleBachelor’s degree in a related fieldExperience with database high-availability technologiesExperience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platformsFamiliarity with cloud-native database architectures (AWS preferred)Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)Knowledge of relational database design concepts in an OLTP environmentExperience managing database systems in a cloud environmentStrong problem-solving and analytical skillsExcellent communication and teamwork abilitiesCommitment to continuous learning and professional developmentTravel RequiredUp to 10%Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.What It’s Like To Work At RithumWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.At Rithum You WillPartner with the leading brands and retailers.Connect with passionate professionals who will help support your goals.Participate in an inclusive, welcoming work atmosphere.Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.Receive industry-competitive compensation and total rewards benefits.We believe in transparency and fairness in our compensation practices.For this position, the expected base pay range is: $90,000-$140,000 per year.This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.For this position, the expected discretionary bonus is 10% of the annual base salary.BenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearRithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.