Education Support Advocate I

If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.  Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. * PTO is offered to full-time and part-time employees.  * 11 days of PTO and 10 paid holidays annually.  * 15,000 in employee Life Insurance paid for by Metropolitan Ministries. * Employee Assistance Program * Tuition reimbursement program * Training and career development. * Job Functions: The Family Advocate provides mobile case management services; evaluates and assesses immediate needs; functions as a liaison between clients, community service providers and program component staff. In addition, the Family Advocate connects families with services and coordinates all First Hug services for families. Provide mobile social work services (home visits) to First Hug families, developing a case plan, coordinating all First Hug services for families, and directing clients to other areas of assistance. Maintains up to date client case notes, history, and data, utilizing best practices to keep client information confidential. Generates and compiles client outcomes and reports within Unity and Excel for reporting to funders for program. Keep confidential records up to date and according to the Code of Ethics. Visit and meet with community service providers, service organizations and institutions which prove beneficial to the maintenance of First Hug families. Meet personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Support the holiday tent operations as directed. A minimum of a Bachelor's degree in the human services field and two years of work experience. Must be knowledgeable about homeless issues, with experience working with individuals with mental health/substance abuse issues and/or be willing to seek continuing education related to the homeless population with opportunities for certification or licensure.    Bilingual (Spanish) preferred. demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision, yet be able to accept direction; Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to offer services where homeless families are staying (car, tent, motels, and housing not fit for habitation). Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.  Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at Daryl.