Medical Intake Specialist (Spanish Fluency Required)

Who We AreWe help physicians achieve independence by making it easier to start, operate, and grow their practices with AI driven technology. We also work directly with patients to understand their injuries and treatment history, enabling physicians to focus on delivering care.Founded in 2024, we are a venture backed company that has already reached profitability and built a strong, credentialed customer base across California, including leading orthopedic surgeons.About The RoleThis is a non clinical, remote healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations.You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.What You Will DoConduct outbound calls with patients (in English and Spanish) to gather detailed medical and injury historiesListen actively and document information with a high level of accuracy using structured templates and internal systemsReview medical records for completeness, clarity, and internal consistencyOrganize and standardize medical information to meet quality and documentation standardsEnsure patient histories are thorough, consistent, and easy for physicians to interpretReview your work carefully to maintain a high standard of accuracyFollow established workflows and documentation protocolsPartner with the operations team to continuously improve processes and qualityYou might be a good fit if youEnjoy focused, detail-oriented work and take pride in precisionAre comfortable engaging in thoughtful, sometimes extended conversations with patientsCan remain calm, empathetic, and professional during sensitive or challenging discussionsAre dependable and able to manage your time independentlyThrive in structured environments and follow processes consistentlyAre interested in gaining exposure to healthcare—especially if you are pre-med, studying public health, nursing, or exploring a career in healthcareNice To Have But Not RequiredPrevious experience in medical scribing or healthcare administrative rolesA strong interest in healthcare, medicine, or operationsComfort learning and working with new software and toolsRole detailsClear responsibilities, expectations, and performance metricsRemote scheduleFluency in Spanish is requiredStructured onboarding and training providedHourly and salary positions available