Volunteer & Engagement Coordinator

Job Title: Volunteer & Engagement CoordinatorDepartment: Development TeamReports To: Director of DevelopmentPosition Summary:The Volunteer & Engagement Coordinator plays a key role in leading, supporting, and growing Rescued Pets Movement’s (RPM) volunteer program and supporting the development team’s engagement efforts. This position oversees the recruitment, onboarding, training, scheduling, and ongoing engagement of volunteers across all areas of RPM’s operations. The role requires an outgoing personality, strong interpersonal skills, and the ability to thrive in a fast-paced environment with shifting priorities. This person must have a deep passion for both people and animals and serve as an outward advocate for our mission. You must be comfortable and confident representing our organization’s stance on responsible pet ownership, including the critical importance of spay/neuter and adopting over shopping. The Volunteer & Engagement Coordinator ensures volunteers are well-prepared, appreciated, and empowered to make a meaningful impact in RPM’s mission to save homeless pets in Houston.Key Responsibilities:Volunteer Program ManagementRecruit, onboard, and train volunteers for roles including transport support, clinic help, events, and administrative tasks.Maintain an accurate volunteer database, including contact info, availability, and role assignments.Schedule and coordinate volunteer shifts, ensuring all coverage needs are met with clear communication.Develop and implement orientation sessions and training materials.Foster a welcoming and inclusive environment for all volunteers, addressing questions and resolving issues as they arise.Maintain regular communication with volunteers through email, social media, and one-on-one outreach.Track volunteer hours and recognize contributions through thank-you notes, shoutouts, and small appreciation efforts.Development SupportKeep up with inventory of frequently used items and monitor use.Assist in fundraising execution by capturing photos, videos, and gathering information on our animals.Community Outreach & Event SupportRepresent RPM at donor events, community outreach, and volunteer recruitment drives.Engage new audiences and expand the volunteer base through local outreach.Assist with the preparation and staffing of all events.Hands-On Animal CareEnsure all animals are properly labeled with accurate personality traits and behavioral notes. Assist with pet care tasks as needed, especially during emergencies, high-volume days, or staffing shortages. This may include feeding, walking, kennel cleaning, or crate setup. Comfort around dogs and cats is essential.Perform duties alongside volunteers to ensure safety and engagement.Marketing & Communications Create digital flyers, social posts, or training materials using Canva.Help promote volunteer opportunities and successes via social media, flyers, and emailed newsletters.Qualifications:Outgoing and energetic, with a natural ability to lead and connect with people.Strong organizational and time management skills.Fast-paced adaptability: comfortable working with shifting prioritiesAbility to manage complex projects from start to finish with little daily supervision (The ideal candidate thrives when given the "what" and the "why," and takes pride in figuring out the "how" independently.) Passion for animals and willingness to provide hands-on care as needed.Computer fluency required (Google Suite)Proficient in Canva and social media platforms (especially in a professional or engagement-focused context)Experience in animal welfare is helpful but not required. Enthusiastic applicants from teaching, hospitality, events, or customer-facing roles are encouraged to apply!Work Environment:Based on-site at RPM’s Houston facility.Schedule: Tuesday through Saturday (weekend availability required).Active, hands-on environment where flexibility and comfort with animals are essential.Compensation:$17 - $21 hourly, based on experience.