Courtesy Clerk

$14.00 - $14.42 PER HOUR GENERAL PURPOSE:The purpose of this position is to provide exceptional customer service to all Harmons' customers. This person will be bagging groceries, assisting customers with ice and rock salt, assisting customers out to their vehicles and loading their groceries into their cars, handling "go backs" for the front end, performing basic custodial duties, and cleaning check stands.ESSENTIAL DUTIES & RESPONSIBILITIES:Follows established departmental and store policies and proceduresEnsures customers' groceries are bagged as efficiently as possible and according to each customer's individual needsResponsible for cleaning check stands and stocking them with paper, plastic, and reusable bagsEnsures the store is cleaned daily and meets the company standards for appearanceDelivers excellent customer service to all customersPerforms general custodial duties throughout the store including cleaning restrooms, spills, shelves, displays, and employee areasHandles "go backs" for the front endAssist customers out of the store and loads groceries into the customers vehiclesRetrieves carts from outsideAssists customers with ice, rock salt, and propaneGathers carts from outside and bring them into the storeCompletes assigned tasks efficiently and in a timely mannerSets a professional and positive example to othersAssists as needed to ensure the success of the store as a wholeMARGINIAL DUTIES & RESPONSIBILITIES:Performs other job-related duties as assigned.NATURE OF WORK CONTACTS:Consistent and daily interaction with store associatesConsistent and daily interaction with customersTRAINING & QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Desired knowledge, skills, and abilities:Any combination of education, experience, and training which provides the following knowledge, skills, and abilities:Basic math skillsUnderstanding of proper bagging techniqueMust enjoy working with and handling grocery productsShould have a passion for customer serviceAbility to interpret policies and proceduresExcellent organization and planning skillsMust possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and diverse groups of peopleMust possess the ability to accept constructive review and be accountable for one's own success as well as the success of your teamMust possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaborativelyContinually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistentAbility to work weekends, evenings, and holidaysPHYSICAL/SENSORY DEMANDS:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 40 pounds from location to location.