Expo/Food Runners AM & PM - South Restaurant

SummaryThe Expo’s primary responsibility is to be the liaison between the front of house and the back of house. Their basic duties are to ensure that all plates leaving the kitchen are properly presented and prepared, are at the proper temperature, and that all items on a ticket go out to the correct table together on time.OperationsIn-depth knowledge of all menu items: ingredients and cooking methodsInspects all plates before “selling” a ticket and only sends out food that is accurately prepared and presentableDeals with guest comments and complaints effectively, empathetically, and with a smile; can “make it right.” Advocates for the guest Handles guest dietary/allergy restrictions with respect and patience. Every effort is made to ensure that these needs are met. Is knowledgeable about food allergens and takes any allergy alerts seriouslyAddresses all server questions and issues and communicates them to the line if necessary Communicate all problems with the MOD and/or Kitchen Supervisor Knows restaurant operating procedures and follows them Organize, restock, and clean whenever there is a free momentOversees all To Go orders, making sure they are accurate and complete, in the correct packaging, and include all necessities: napkins, To Go cutlery, crackers, jam, butter, syrup, etc.Knows table numbers and seat position points. Can deliver orders to guests and fulfill the basic needs of the guests Other QualificationsMust be at least 16 years of ageMust be able to communicate, write, and understand EnglishMust be able to work, standing and walking, in a fast-paced environment for up to 9 hoursMust have a current Municipality of Anchorage Food Worker CardAvailable BenefitsMedical, Dental, and Vision insuranceFlexible Spending Account (medical and childcare accounts available)Accrued sick leave with pay, converts to PTO after 1 year401(k) with employer matching up to 4%Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)