Receiving Department Manager

About Shepherd Electric SupplySince 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.Why This Role MattersReceiving is where accuracy begins. Every order that leaves this facility correctly traces back to freight that was received correctly — counted right, documented right, and entered into inventory right. When receiving runs clean, fulfillment runs clean. When receiving misses something, the entire operation pays for it downstream.The Receiving Manager owns that foundation. At a 100,000-square-foot distribution center running three shifts, the inbound function cannot be reactive — it has to be disciplined, fast, and accurate every day. You set the standard for your team, manage exceptions before they compound, and ensure the DC always knows exactly what it has.Work Shift And HoursMonday - Friday, 6:00am - 3:00pm or depending on business needs.Compensation DetailsThe expected base salary for this position is between $65,000 - $75,000 annually depending on experience.How This Role Connects To Our CompassCompass Values - What It Looks Like in This RoleWe Keep Our Promises - You own inbound outcomes. If freight arrives with exceptions — shortages, overages, damages — you resolve them before they enter inventory and become someone else’s problem. The DC counts on receiving to get it right the first time.We Stay Hungry - You are always asking how receiving can be faster, more accurate, and better organized. You surface patterns, not just incidents, and push for root cause over quick fixes.We Grow Together - Your team grows because you invest in it. You develop your receiving leads, so the function does not depend on heroics. Cross-functional coordination — with purchasing, fulfillment, and branches — is part of how you show up.We Own It - You hold yourself accountable first. No excuses, no blame. When a process breaks down, you redesign it. When a person is struggling, you engage — you do not wait for someone else to prompt you.We Go Above & Beyond - You anticipate before the ask. Fulfillment knows your inbound is accurate. Inventory trusts your counts. The operation does not slow down waiting for receiving to catch up — because you make sure it never has to.Key Outcomes - Organized by what matters, not just what you do.Inbound Receiving & Freight AccuracyOwn all steps of the inbound process — freight verification, exception documentation, and inventory entryEnsure all inbound freight is counted accurately and exceptions — overages, shortages, damages — are resolved before product enters inventoryVerify purchase orders against physical receipts on every inbound shipment — no assumptions, no shortcutsFlag recurring vendor or carrier discrepancy patterns to the Operations Manager for systemic reviewInventory IntegrityOwn receiving-side inventory accuracy — bin location setup, product slotting, and discrepancy resolutionTreat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close outCoordinate with the inventory control team to ensure inbound receipts are reflected accurately and promptly in the systemSupport cycle count and physical inventory processes to maintain ongoing accuracyTeam Leadership & DevelopmentSelect, onboard, and develop receiving staff so the team executes without depending on heroicsCoach and hold team members accountable through direct, consistent feedback — not just documentationDelegate clearly, follow up on completion, and build a crew that holds itself to a standardEscalate performance or conduct concerns to the Operations Manager promptly and without delayDevelop receiving leads so the function has depth and continuity across all three shiftsWarehouse Operations SupportAssist in daily operations as needed — shipping, inventory control, truck maintenance, wire management, and related dutiesCoordinate with fulfillment, dispatch, and purchasing when inbound delays or exceptions create downstream impactMaintain familiarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery areaBe willing to cover other shifts when operational needs require it — the Laurel DC runs 24 hours, Monday through FridayEquipment, Facility & SafetyMaintain safe, organized receiving operations — dock areas clear, equipment functional, hazards addressed before they become incidentsOversee pre-shift equipment inspections and ensure maintenance needs are reported and resolved proactivelyOperate and ensure team compliance with forklift, pallet jack, and reach truck certification requirementsModel and enforce safety compliance — never treat it as a formalityProcess Improvement & Cross-Functional CoordinationSurface inefficiencies, recurring errors, and workflow friction — and act on them, not just report themRecommend and test process changes that improve inbound accuracy, speed, or team capacityCommunicate proactively with fulfillment, purchasing, and branch teams on inbound status and exception resolutionContribute to cross-DC consistency by sharing what works and adopting improvements from other locationsWhat Success Looks Like - After 90 Days, You And Your Supervisor Should Both Be Able To Point To These MarkersInbound freight is received accurately, and every exception is documented and resolved before end of dayInventory reflects what was received — discrepancies are investigated, not ignoredThe receiving team knows what is expected and executes without being managed by the hourFulfillment and inventory teams trust that inbound receipts are accurate and timelyEquipment is inspected, certified, and operated safely every shiftThe Operations Manager trusts that receiving runs correctly when they are not watchingAt least one meaningful process improvement has been identified, tested, and implemented in your first 90 daysYour receiving leads are developing and taking on more ownership over timeWho Thrives Here - This role is a strong fit if:You own outcomes, not just activities — you do not manage from a distance, and you do not leave problems for the next shiftYou develop your team by raising their capability, not by covering their gapsYou communicate directly — with your crew, with purchasing, with other departments, and with DC leadershipYou stay organized and accurate under pressure, especially when inbound volume spikes or freight arrives out of sequenceYou hold people accountable without making it adversarial — you set the standard and enforce it fairlyYou treat inventory discrepancies as signals, equipment failures as preventable, and safety shortcuts as non-negotiableYou want to build a receiving operation that works without you in the roomQualifications & RequirementsHigh school diploma or equivalent required5+ years of warehouse management or receiving management experience with a workforce of similar size and scopeExperience overseeing inbound freight operations in a distribution or wholesale environment preferredProficiency with Microsoft Excel and Outlook; familiarity with warehouse management systemsForklift, pallet jack, and reach truck certification required or ability to obtain through onsite trainingFamiliarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery area preferredAbility to lift up to 60 lbs. regularly and perform the physical requirements of the roleValid driver’s license requiredWillingness to cover alternate shifts when operational needs require itElectrical product knowledge is a plusAbility to successfully complete pre-employment screening requirementsThis job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.Why should you join Shepherd Electrical Supply?At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!Apply now and find out what’s next for you.Equal Opportunity Employer/Vet/DisabledNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!