Service Office Assistant

Catholic Mutual Group (CMG) is the leading provider of property, liability, and employee benefit coverage and related services for the Catholic Church across the United States and Canada. We are currently seeking a Service Office Assistant to join our team at our San Diego Service Office in San Diego, CA.Position OverviewThe Service Office Assistant provides essential administrative and clerical support to the Claims/Risk Manager and Service Office operations. This role is responsible for managing communications, maintaining accurate records, supporting claims processing activities, and ensuring the efficient day-to-day operation of the office. The ideal candidate is detail-oriented, organized, and capable of handling multiple priorities in a fast-paced environment.Key ResponsibilitiesPrepare reports, correspondence, and other documents with accuracy and timelinessProvide clerical and administrative support, including managing mail, photocopying, filing, and maintaining claim recordsAnswer incoming phone calls and direct inquiries or relay messages appropriatelyMaintain computerized diary and tracking systems for claims and safety inspectionsProcess incoming and outgoing mail, including uploading claim-related documents into internal systemsAssist with claims support functions, including entering losses, reviewing documentation, and generating reportsSupport follow-up activities related to safety inspections and parish/location reportingReview certificates of coverage and related insurance documentation for accuracy and completenessMaintain office supplies and coordinate service/maintenance of office equipmentAssist with special projects and other duties as assignedQualificationsHigh school diploma required; associate or bachelor’s degree preferred3-5 years of administrative or clerical experience preferredProficiency in Microsoft Office applications (specifically Word and Excel)Strong written and verbal communication skillsExcellent organizational skills and attention to detailAbility to manage multiple tasks and meet deadlinesBasic knowledge of insurance terminology preferredBenefitsCompetitive salaryPaid holidays, vacation and sick leave403(b) retirement plan with company matchEmployer-paid life, AD&D, and long-term disability insurancePaid job-related continuing educationComprehensive medical, dental, and vision coverageSupportive and mission-driven work environment35-hour workweek Monday through Friday, on sitePay range for this position: $25.00 - $29.00/hourApply here: https://www.catholicmutual.org/CareersCatholic Mutual Group is an equal opportunity employer.