Academic Services Associate/Business/Third Party Accounts

Job Description:POSITION SUMMARY: Under the direction of the VP of Finance, the Academic Services Associate/Business/Third Party Accounts is responsible for performing both administrative and accounting tasks for the Business Office/Student Accounts, including, but not limited to: Taking payments, third party billing, non-credit billing, administration of student health insurance program, student account auditing and processing of returned checks, refund warrant processing, answering student Business Office-related inquiries, assisting with collections process and other duties as assigned.Education: BS/BA required:Requirements:Requirements:3-5 years accounting/administrative experience in a business office environment, preferably in a higher education institution, is required.Working knowledge of spreadsheets, computer systems, and business office functions required.Third Party billing experience.Excellent customer service skills.Knowledge of the Jenzabar system is helpful.Demonstrated ability to work independently and take initiative on projects.Proven competence in managing multiple tasks and completing priorities within deadlines.Flexible time schedule to accommodate service needs.SUPERVISORY RESPONSIBILITIES: No direct supervision.TRAVEL: Occasional local travel may be required.ESSENTIAL FUNCTIONS:Perform customer service duties such as - phone, walk-in, letters, emailProcessing student payments.Assist with collection process (current & past due) - balance due letters, payment plans, referral to agencies, tracking of agency payments, liaison with agencies. Make recommendations to the CFO as needed.Performs duties associated with Health Insurance such as charges, reminders, waiver, adjustments, follow up with vendor, etc. Prepares reports for provider and state agencies as needed.Performs student health insurance data extractionsProcess returned checks as needed.Perform the Student 1098T Process. Coordinate annual production with Third Party Company.Perform Third party set up, billing and follow up.Perform Non-credit billing and follow-up.Process aAll student Refund WarrantsComplete special projects for CFO or President as requested.Assist in preparing budget information.Provide departments within the college with updated information throughout the year.Prepare materials for the annual audit.Perform student accounts review, adjustments, refunds for past due accountsCross trains for all Business Office functions.Maintain foundational knowledge and assist in/with all areas pertaining to student financial aid/admission/enrollment/registration/business/technical areas.Schedule appointments to meet with prospective and current students to provide comprehensive information to answer their questions, issues, and concerns in all matters relative to financial aid/admission/registration/academic advising/business matters.Assist with outreach activities and all recruiting initiatives of prospective students, current students, parents, and all constituents, including information sessions, campus tours, virtual office appointments, zoom sessions, and off-campus visits."Walk" students and prospective students through administrative/enrollment (admission, course selection, registration, financial aid, business) processes, providing instructional and technical support as neededOther duties as assigned.Mandatory Trainings/CourseworkNon-discriminationSexual HarassmentDrug-Free Workplace PolicySecurity Policy and Notification ofSecurity ReportAdditional Information:EEO Statement:Quincy College is an equal opportunity employer committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Quincy College is committed to achieving a diverse workforce and complies with all Federal and Massachusetts State laws, regulations, and executive orders regarding non-discrimination and affirmative action.Application Instructions:Please submit the following documents online:ResumeCover Letter