Port Saint Lucie, FL - Work from Home Telephonic Healthcare Patient Support Representative

Healthcare Patient Support RepresentativeLeverage your customer service expertise and medical knowledge to provide the latest in TeleHealth Solutions by helping to enroll patients in an online and on demand healthcare delivery service that's transforming the world of medicine, all from the comfort of your own home!About Parkes & Co.: Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.What to Expect: What's Needed to Provide Customer Support for this Client:Assisting callers with enrollment inquiriesDetermining offerings customers are missingExplain offered services and benefitsWhat It Takes to Succeed:Familiarity with medical terms and healthcare industryFamiliarity with company processes and policiesClear, confident and professional communication skills to build trust and rapportUnderstanding of "patient call flow"Quick-thinking management of patient needsAssertiveness to promote additional products and servicesEmpathy and a sincere desire to assist and prioritize the patientTenacity to understand and deliver on patients' needsEducation Necessary:No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.What You'll Be Doing:Providing great inbound, patient inquiry and enrollment service calls.What You Need to Get Started:ApplyA computerHigh speed wired Internet (No WiFi)Phone with headsetPass a background screeningThis is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.