Experience Developer

JOB TITLE: Experience DeveloperLOCATION: Remote Candidates (Pacific Hours)PAY RANGE: $34 - $44/hr.DURATION: 5+ MonthsTOP 3 SKILLS:2+ years of experience in JSON scripting, product support, QA, or similar roles within digital platforms, with hands-on exposure to production environmentsStrong experience with Splunk (dashboards, alerts, and query development) and incident management including triage, root cause analysis, and SLA-driven supportPractical experience with personalization and experimentation tools such as Adobe Target, AJO, or Optimizely, including A/B testing and audience segmentation validationCompany:Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing.Duties:The Experience Developer owns the full lifecycle of personalized digital experiences across surfaces, from requirements gathering and backlog management through content authoring, campaign execution, quality validation, and production monitoring. This role combines agile delivery with hands-on operational rigor, partnering closely with Product, Engineering, and Operations teams to reliably deliver and continuously improve digital experiences for millions of global customers.Key Responsibilities:Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triageServe as an escalation point for production incidents, owning triage, root cause analysis, and resolution coordination with engineering teamsCollaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendationsParticipate in on-call rotations within defined SLA windowsMaintain runbooks, incident playbooks, test cases, and operational documentationContribute to automation initiatives to improve testing efficiency and reduce toilAuthor components and experiences in a headless CMS across multiple surfaces and customer journeysBuild campaigns to deliver personalized content experiences to a global customer baseValidate personalization logic, audience segmentation, and campaign targeting for accuracy and consistencySupport and optimize A/B testing and experimentation frameworks, ensuring test integrity and data accuracyFunctional:2+ years in JSON scripting, Product Support, QA, or a similar role within digital platformsExperience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely)Understanding of personalization, audience segmentation, and A/B testingIncident management, SLA adherence, and on-call support experienceTechnical:Splunk proficiency: dashboards, SQL queries, alert configurationJSON and REST API validation; Postbuster or PostmanFamiliarity with web technologies (HTML, JavaScript)Preferred Qualifications:Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics)Headless CMS architectures and content delivery frameworksSQL and analytics debuggingTest automation frameworks or scriptingEducation:Bachelor s degree in a relevant field or equivalent practical experience.BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.IND123