IT Support Technician - Evansville, IN
Love your Mondays again!Join the Future of Connectivity with Metronet!Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities.Job Summary:The IT Support Tech I Position provides PC Maintenance, Help Desk Technical Support, LAN Support services and project work to support more efficient use of company resources and manpower.*This position will sit onsite at our office in Overland Park, Kansas.What we offer:Competitive payAnnual bonus opportunityAnnual merit increasesAffordable insurance (medical, dental, vision, etc.)401(k) company match up to 6%Paid time offVolunteer hoursPerks and discountsDiscounted Metronet service in our serviceable areaOpportunities for advancementSo much more!What you will be doing:Imaging workstationsSetup workstations for new associatesMaintains and repairs laptops, surfaces, Ipads, desktops, Macs, mobile devices and other computer peripheralsDocuments, upgrades and replaces PC hardware and software systemsProvides support to end users on a variety of technical issues through ServiceDesk ticketing systemProvides user support for all applicationsIdentifies, researches, and resolves technical problems within SLAResponds to telephone calls, email and personnel requests for technical supportFirst-level support for printers, copiers and plottersAssist team with mass deployments and projectsTraining associates of new technologyMay be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.What You Need For This Position:Associate's degree in related field desired2 or more years related work experience in helpdesk environmentKnowledge and experience with PCs, Servers, network hardware and softwareData cabling in switch closetsMicrosoft desktop operating systems and MacsMicrosoft Office 365 AdministrationPowershell and scripting requiredActive DirectoryRFID and camera systemsAzure AdministrationMDM & SCCMMicrosoft Intune knowledgeExcellent oral and written communication skillsMicrosoft certifications desiredJoin us and find out what it means to love your career!At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.#LI-AF1Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.