Business Research Coordinator

Overview: APQC is looking for an organized, detail-oriented Research Coordinator to support research execution across our Research Services Team. The individual will be involved in project set up, tracking publishing, and project archiving.Responsibilities:Set up new research projects in approved systems and tools, including project records, workflows, documentation frameworks, file structures, templates, and collaboration spaces so teams have a consistent starting point for executionApply APQC’s Content Quality Rubric to evaluate each piece of research content and maintain records of content evaluation scorePrepare, format, publish, and distribute finalized research outputs across APQC platforms and channels in accordance with defined publishing workflowsMaintain research portfolio tracking and reporting for published contentAdminister webinar logistics and technology, including setup, recording coordination, execution support, post-event reporting, and publication or distributionArchive completed projects in accordance with Research Services lifecycle standardsPerformance Indicators:Successful performance in this role will be evaluated against the following:Research outputs are published, distributed, and documented accurately, consistently, and on time according to approved workflows, quality rubrics, and content standardsProject setup activities are completed timely, accurately and consistently across approved tools, templates, documentation frameworks, file structures, and collaboration spacesVirtual events are administered smoothly, recordings and related materials are processed correctly, and post-event reporting and distribution requirements are completed on timeCompleted projects are archived in a timely manner and using documented processes and business rulesQualifications & Skills:1-2 years of professional experience in research support, project coordination, content operations, online publishing, administration, virtual events, knowledge management, or a similar roleCollege degree or equivalent work experience in business, communications, social science, library/information science, operations, project coordination, or related fieldIntellectual curiosity, flexibility, eagerness to learn, and willingness to develop business knowledge, research literacy, and APQC-specific process understandingStrong organizational skills, effective time management, attention to detail, and ability to maintain accurate records across multiple systems and workstreamsComfort setting up and maintaining project records, documentation structures, files, workflows, status updates, and publishing or content-tracking informationSolid written and oral English and interpersonal skills necessary to work as a team member and communicate clear updates to stakeholdersExperience with Microsoft Office applications and comfort learning collaboration, project management, content management, reporting, event, automation, and AI-enabled toolsAbility to support basic research, content, publishing, promotional, event, and administrative activities while managing multiple priorities with a customer-focused mindsetAPQC is a leading provider of benchmarks, best practices and business process analytics to Fortune 1000, government, nonprofit and professional services organizations. APQC has extensive experience working with organizations to find and implement best practices across the enterprise. We are a Houston-based nonprofit organization whose mission is to provide independent, unbiased, and validated research and data to our more than 1,000 organizational members in 55 industries worldwide.