Account Manager, Territory

Account Manager, TerritoryJob Category: Sales, Inside Requisition Number: ACCOU001422 Location: Piperton, TN (Corporate Office) Job Description Key Responsibilities Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base & new leads. Works closely with assigned, existing, and potential customers in a defined territory. Maintains customer relations & files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system. Enters quotes and orders into the computer system while on the phone with the customer. Advises District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities. Establishes GP% to be used in bids, processes return authorizations, sends out correspondence & literature, and works back-order reports. Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies). Participates in vendor shows, in-house product training, association meetings, and P&T training. The additional Key Responsibilities below apply to Account Managers assigned to Power & Tel of Canada: Transmits a daily order sales summary to the National Sales Manager. Issues direct/drop shipments and POs when required. Daily entering and review of QSAs Daily activity reports to GM and ISM Assists in planning, designing & launching email promos Process VISA, Mastercard, debit card payments AR follow-up & calls to customers Product search e.g. substitutes, approx for specific applications Price negotiations POs for "Drop Ship" tickets Skills Needed Attention to detail, clear phone voice and excellent communication skills a must. Customer/Employee relations using motivation and diplomacy in difficult situations Flexible to change, general computer skills including Microsoft Office Strong - problem solving, negotiation, organization, and selling skills Minimum Educational Requirements High School Diploma. A college degree is preferred, but is not required. Experience Required The successful candidate will have 1 to 2 years previous sales or Customer Service experience. Wholesale distribution experience is preferred, but is not required.