Technical Program Manager (TPM) - AI Native Programs
Technical Program Manager (TPM) – AI Native Programs We are seeking a hands-on Technical Program Manager to lead a portfolio of enterprise AI Native and Generative AI initiatives. The ideal candidate has deep experience delivering production-grade GenAI solutions, driving complex cross-functional programs, and influencing engineering and business leadership. This is not a traditional PM role; candidates must demonstrate strong technical depth in modern AI architectures and real-world implementation experience.
Key Responsibilities:
Lead end-to-end delivery of 10+ AI/GenAI workstreams, ensuring alignment with business objectives and technology strategy.
Drive execution of AI-native applications, including RAG, Agentic AI, Context Engineering, Prompt Engineering, and LLM-based solutions.
Establish program governance, manage dependencies, risks, roadmaps, and executive reporting.
Partner with Architecture, Engineering, Product, Data Science, and Business teams to deliver scalable AI solutions.
Define and govern AI quality frameworks, including evaluation harnesses, benchmark testing, gold datasets, hallucination reduction, and continuous validation.
Drive adoption of LLMOps/MLOps, observability, performance monitoring, cost optimization, and responsible AI practices.
Measure and communicate business outcomes including adoption, productivity gains, model performance, and ROI.
Must-Have:
Skills (Mandatory):8-12+ years in technical program management, with recent experience leading AI/GenAI programs at scale.
Proven hands-on experience delivering solutions using: Generative AI & Large Language Models (LLMs), RAG (Retrieval-Augmented Generation), Agentic AI / AI Agents, Context Engineering & Prompt Engineering, Vector Databases and Semantic Search, LLMOps / MLOps, AI Evaluation & Benchmarking Frameworks.
Strong understanding of Azure AI/OpenAI ecosystem, cloud-native architectures, APIs, and enterprise integration patterns.
Demonstrated ability to challenge architecture decisions, review technical designs, and drive engineering teams toward production-grade AI implementations.
Excellent executive stakeholder management, communication, and leadership skills.
Preferred:
Telecom industry experience, ideally in customer care, operations, network, or digital transformation programs.
PMP, SAFe, Agile, or cloud certifications.
We are specifically looking for candidates who have successfully delivered enterprise-scale GenAI solutions in production, not merely managed AI projects from a reporting or coordination standpoint.