Shift Manager Bilingual - NW AUSTIN

Full job descriptionJob descriptionWe are looking for a Restaurant Shift Manager to oversee all restaurant operations, including welcoming and serving guests. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing guests' queries, and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, wed like to meet you. Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.ResponsibilitiesDelegate tasks to restaurant staff and supervise their performanceMaintain a fully-stocked inventory and order food supplies, as neededArrange to have shifts covered (e.g. when employees take time off)Help staff resolve on-the-job challengesTrack daily costs and revenuesBalance the cash register at the end of the shiftCoordinate with suppliers as they deliver food product ordersEnsure client satisfaction and gracefully handle any complaintsOpen or close the restaurant (when responsible for the first or last shift)Inform the next Shift Manager about pending tasksReport maintenance and training needsSkillsProven experience as a Shift Manager or relevant role in a restaurantGood knowledge of restaurant operations (like managing reservations and payments)Availability to work different shifts, including weekendsA customer service approach with the ability to manage complaints with professionalismExcellent organizational skillsTeam management abilitiesHours per week:48-50 hrsJob Type: Full-timeBenefits:Dental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offPaid trainingVision insuranceLanguage:Spanish (Required)English (Required)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Work Location: In personRequired qualifications:Legally authorized to work in the United States21+ years or olderFood Service license/certification: Food Handler's LicenseFood Service license/certification: ServSafe Manager CertificationFood Service license/certification: ServSafe Food Handler CertificationRestaurant front of house skills: point of sale (POS) operationRetail skills: customer serviceRetail skills: point of sale (POS) operationRetail skills: taking inventoryWarehouse skills: managing inventory recordsSpeaks EnglishSpeaks SpanishManagement skills: supervising employeesManagement skills: hiring and onboardingManagement skills: conducting performance reviewsManagement skills: termination of employmentManagement skills: writing schedulesManagement skills: resolving customer complaintsMath skills: tracking inventory usageAvailable to work: holidaysAvailable to work: early morningAvailable to work: late at nightPreferred qualifications:1+ year of experience in the retail industryAt least associate's degree or higherRestaurant back of house skills: general food prepReads EnglishReads SpanishWilling to travel in state