POS Analyst

Required Qualifications• 3-7+ years of experience supporting retail POS systems or similar application environments• Strong hands-on troubleshooting experience in POS or retail systems• Ability to independently triage and resolve issues without relying on extensive documentation• Experience analyzing logs and performing root cause analysis• Experience supporting on-premise (non-cloud) environments• Familiarity with POS hardware including terminals, scanners, and peripherals• Working knowledge of Java-based applications• Comfortable operating in a fast-paced rollout environment• Ability to manager priorities in high urgency environments• Strong collaboration skills while also being able to work independently