Knowledge Manager

Job Description PLEX Solutions, LLC is seeking a Knowledge Manager SME to work in the Annapolis Junction, MD area. PLEX is a proud EOE Employer, including disability/vets. Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System Integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers Trains and educates front-end users of knowledge management tools Coordinates process improvement initiatives through the disciplined use of technology solutions, facilitates discussion of process alternatives to arrive at best practices, and coordinates the development and modification of new and existing content Provides operational support by conducting and overseeing data analysis to optimize search results and ensure proper categorization of content Provides strategic direction to business groups through initiative prioritizing, integration, and resource application and ensures that policies and procedures align with the customer mission Manages content that integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers Oversees reporting to support operations and prepares analysis and recommendations related to categorization of content and optimizing search results Monitors solution benefits and key measures of success to ensure that ongoing benefits are realized (e.g., improved process consistency and faster onboarding of information) Facilitates development of controls with business partners through streamlining processes and system automation, and prepares presentations for senior management to support recommended changes, new initiatives, or enhancements , Required Skills Required: Minimum 10 years of experience as a Knowledge Management Specialist Minimum of Bachelor’s Degree in Information Management, or related discipline Strong attention to detail and organizational skills. Excellent communications skills Significant SharePoint and Confluence experience is required Experience designing SharePoint and Confluence front-end solutions based on business requirements Knowledge of SharePoint Designer workflows and InfoPath forms Build SharePoint Online solutions compromised of workflows, forms and dashboards Knowledge of customer mission is helpful Active TS/SCI with Poly security clearance , Desired Skills Jira experience is preferred , About PLEX Solutions, LLC Break Free from the Typical PLEX leads the industry in advanced, tailored cybersecurity solutions, software development and technology engineering for commercial and government clients. We blend cutting-edge technologies, tactics and procedures with deep mission experience and customize solutions to fit your organization. Our bleeding edge cybersecurity and technology experts are the most talented in their field. We are driven professionals with a passion for the work and an authenticity that is recognized in our industry … we work smart – and hard – laugh as much as possible and give the best fist-bumps in the community. PLEX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The salary range is a general guideline for each position. The actual salary is determined by specific program, labor category, education/certifications, professional experience and security clearance levels. As a government contractor the labor category minimum qualifications determine suitability of each candidate and the corresponding salary allowable. PLEX Solutions also provides annual discretionary profit-sharing bonuses for our employees. Additionally, PLEX Solutions invests in our professionals with a variety of benefits listed below. Benefits Include: Flexible Time Off Medical Plan 100% Employee Coverage 401K Contribution Education and Training Benefit Bonus Plan And many more! Pregnant workers fairness act - https://www.govinfo.gov/content/pkg/FR-2024-04-19/pdf/2024-07527.pdf Employee Rights poster - https://www.dol.gov/sites/dolgov/files/olms/regs/compliance/eo_posters/employeerightsposter11x17_2019final.pdf Pre-Employment Reasonable Accommodation(s)PLEX Solutions, LLC is committed to bringing in a diverse group of individuals to build and grow our team. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us for assistance using the CONTACT US link below to call or email for assistance.https://plex-llc.com/contact-us/ Please have the following information so we may assist you: Your name & contact information (Email and/or phone number) Please label the subject of the email: Application Accommodation request Describe the specific accommodation(s) you require to find positions and apply