Deli Operations Coordinator

Company DescriptionBoise Co-op Market is a community-owned natural foods store dedicated to providing high-quality, responsibly sourced products. With a focus on quality, ethics, sustainability, accessibility, and care, we are committed to supporting the health and well-being of our community. We continuously strive to create a positive impact through our operations and offerings.The Deli Operations Coordinator serves as the key link between deli operations and administration, partnering closely with Store Directors to drive consistency, efficiency, and innovation across all locations. This role leads deli and bakery teams with a focus on operational excellence, data accuracy, and continuous improvement. The Coordinator ensures high-quality food production, strong team performance, and an exceptional customer experience. Responsibilities and Duties:Lead and develop deli and bakery teams across multiple locations, fostering accountability, collaboration, and strong performance.Oversee daily front-of-house and back-of-house operations to ensure consistency, efficiency, food safety compliance, and high-quality execution.Own deli recipes, costing, order guides, product data, labeling, and point-of-sale setup to ensure accuracy and compliance.Use data, key performance indicators, and financial insights to improve performance and support profitability.Drive menu development, seasonal offerings, and operational improvements while maintaining consistency across all locations.Partner with Store Directors and cross-functional teams to streamline processes, reduce waste, and ensure clear, consistent communication. Qualifications and Skills:Extensive food service management experience with strong leadership in deli or prepared foods operations.Solid understanding of front-of-house and back-of-house operations, including bakery production.Experience with recipe costing, product data management, and point-of-sale systems.Strong knowledge of food safety and labeling regulations.Proven ability to lead teams, manage change, and improve processes.Excellent communication, organization, and problem-solving skills. Education and Experience:10+ years of food service management experience with proven leadership in deli or food service operations, ideally within a retail or cooperative environment.Strong understanding of FOH and BOH operations, including bakery production processesExpertise in process improvement methodologies and data-driven decision-making.Demonstrated ability to manage product data, recipe costing, and POS system inputs with a high degree of accuracy.Working knowledge of food labeling regulations (FDA, state, and local requirements).Exceptional people management skills with a track record of building high-performing teams.Excellent communication, organizational, and problem-solving abilities.Expert operational knowledge of food safety regulations and industry best practices. Physical Demands:Sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Working Environment:Work is performed primarily in a retail grocery store and deli setting, with regular interactions occurring in administrative spaces and offices. The role requires travel between store locations.