JEWELRY/ASST MANAGER

Job DescriptionPosition Summary: Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. ResponsibilitiesEssential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer serviceMaintain profitability of location through sales and proper shrink and expense controlAchieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lastingSupport store manager in training and development of sales professionals; follow-up on initial onboarding training of new team membersAchieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties)Foster life-long emotional connections with customers by clientelingSupport the coordination of the operations functionsDisplay merchandise and promotional materials in accordance with corporate merchandising plansAdvise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gemsProvide product knowledge, features and benefits to customers when presenting merchandiseEstimate repairs and inspect/clean customer jewelryPerform watch battery replacements and band adjustmentsSuggest designs for custom jewelryFollow receiving and processing proceduresMaintain overstock/understock conditions to retain ordering system integrityMaintain daily/weekly sales and take appropriate actionRespond to customer comments/complaintsComplete customer incident and associate incident/accident report formsParticipate in inventory processComplete case countsAssist with and process time and attendanceDevelop staff scheduling and enter weekly work schedule for associatesAssist with special maintenance arrangements for locationMaintain flexibility to work any shift, including holidays and overtimeTravel to other store locations to provide back-up coverage on an occasional basisMust be able to perform the essential functions of this position with or without reasonable accommodationQualificationsDesired Previous Job Experience: Knowledge of Fred Meyer Jewelers policies, proceduresManagement experienceProficiency with Microsoft Outlook, First Place, Act , IntranetExperience directing/participating on project teamsMinimum Position Qualifications/Education:- High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experienceMinimum 18 years of ageAbility to pass drug testMaintain confidentialityAccuracy/attention to detailAbility to organize/prioritize tasks/projectsDiamond Council of America (DCA) courses completed within a year from being hired to this positionAbout the TeamTo support and reward our hardworking and friendly associates, we offer much more than just a paycheck. Our associates receive comprehensive benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Based in Portland, Oregon with nearly 130 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, District Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce and administrative support. We are always searching for individuals who share our vision to be the jewelry of choice for all of life's occasions. If you want to deliver the friendliest jewelry experience, conveniently located where you already shop, you have found a home and the right opportunity with Fred Meyer Jewelers. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Below is a list of some of the benefits we offer our associates. Health & Well-being Benefits: Health care benefitsPaid time off such as vacation, sick leave and parental leave Mental and emotional support resources through our Employee Assistance Program Financial Benefits Participation in a 401(k) plan, subject to certain eligibility requirementsGroup term life insurance eligible Eligible for commission and other incentives based on sales goals Associate discounts on jewelry and in host store Growth and Development Benefits: Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirementsRobust internal training and development resources to grow your career We want the best for our associates and customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!