Dairy Queen General Manager
Diamond Select, Inc. is working with a fabulous Dairy Queen team to hire an outstanding Restaurant General Manager for their Team. We are looking for a dynamic Leader with excellent leadership skills; high volume experience is essential; DQ is a fast-paced environment with more complexities than you may realize. We are looking for someone with a problem-solving mindset and confidence in their decision-making abilities. Interested? Apply today! Competitive salary, great benefits and bonus program-let's chat!!
Your role as a Restaurant General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything-your restaurant should be a great place to work and run smoothly even when you are not there.
Priority: Build Your Team- People
Find and hire the best Team Members and Shift Leads
Conduct proper orientation and on-boarding
Follow a training plan to develop a great restaurant team
Train & develop Assistant Managers, Shift Leaders and Team Members
Complete Restaurant People Plans and conduct bench planning sessions
Conduct manager meetings and Team Member one-on-ones
Consistently recognize and reward Team Member performance
Ensure conflicts within the restaurant are resolved in a timely manner
Priority: Drive Customer Satisfaction- Customers
Personally demonstrate positive interactions with customers
Ensure that customer issues are resolved immediately & effectively
Schedule correctly to meet the needs of the business
Coach management team on driving customer satisfaction
Priority: Maintain Process and Discipline Around the P & L- Sales and Profits
Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
Manage restaurant budget
This is a general job description for this position; ask your hiring manager specific company details at your interview