Credit & Cash Applications Analyst

MAIN FUNCTION: To apply payments to customers’ accounts, resolve payment discrepancies, maintain up-to-date and accurate A/R records, and ensure chargebacks are coded correctly. QUALIFICATIONS: High school diploma or equivalent (associate degree preferred). 5+ years cash application and accounts receivable experience preferable in US & International environment. Strong oral and written communication skills, including ability to communicate effectively in English. Experience and working knowledge of credit card/fraud resolution, tax and freight and credit/debit memos. Highly organized, with good attention to details and follow up. Ability to multi-task. Strong Analytical and problem resolution skills. Proficient with MS Word and Excel. Ability to work with other areas to obtain resolutions on open items. WORKING CONDITIONS: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. KEY RELATIONSHIPS: PNY Staff PNY Customers DUTIES AND RESPONSIBILITIES: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Code incoming monies. Apply payments to customer invoices, with properly classified chargebacks. File checks, remittance back up and reports. Resolve credit card issues with bank (s). Complete CC company fraud claims. Process credit card refunds for web-customers/employee purchases/tech support. Complete all A/R adjustments and write offs (approved by management). Review and apply UR’s accordingly. Back-up credit items such as but not limited to hold releases, new accounts. Work with credit insurers for limit requests. Resolve Avalara tax issues, update/add/remove resale certificates. Provide support and training to other A/R clerks. Assist in other areas, as assigned.