Fleet Supervisor - Memphis, TN
This position will have competitive salary.
The Fleet Supervisor is responsible for managing the day-to-day pickup and delivery operations at the warehouse. This position plays a crucial role in ensuring procedures and operations are followed by team members, independent contractors, and their team members to increase efficiency and profitability, for greater customer satisfaction.
It is essential for the Fleet Supervisor to work closely with customer service, sales, and hub management to ensure successful customer-facing results. This position has various responsibilities including involvement in management of station Linehaul operations and minimizing costs for linehaul in stations.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED):
Plan and organize the process of delivering inbound freight
Manage relationships with independent contractors including ensuring the company’s compliance with the applicable agreement
Maintain compliance with company policies, federal, state, and local regulations
Communicate and discuss contractual changes and issues with Independent Contractors
Assist customer service in resolving pick-up and delivery issues
Accompany sales professionals on customer visits
Conduct safety meetings for Independent Contractors and their employees
Assist in hub sort processes if dedicated management is not available
Effectively implement field operational processes
Ability to effectively provide team members instruction on process and practice
QUALIFICATIONS/SKILLS & ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty. The attributes listed below are representative of the knowledge, skill, and/or ability preferred:
High school diploma or General Education Development preferred
Two (2) years operational experience or an equivalent combination of education and experience recommended
Read, write, and communicate in a professional manner
Apply knowledge of organization, communication, conflict resolution, and time management skills
Have basic computer skills – Microsoft Excel, Word, PowerPoint, and Data Entry
WORK ENVIRONMENT
Work is performed primarily in a warehouse environment with frequent interruptions from team members and independent contractors, and regular high noise level. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS
Must be able to lift, carry, and push weighing up to 50 pounds
Must be able to maneuver and access all areas of the warehouse