General Manager

General ManagerAt The Sicilian Butcher, we believe great food, great service, and great energy are the secret ingredients to an unforgettable dining experience-and we're looking for a General Manager who embodies all three. If you're a hospitality-driven leader who can manage both culinary excellence and operational performance with equal finesse, you might be exactly who we're looking for.The ideal candidate for our growing Brand is a people-focused leader who thrives in a fast-paced environment, excels at building strong teams, and brings a thoughtful approach to operations, service, and culture. You'll be responsible for driving performance, maintaining excellence in every aspect of the guest journey, and ensuring our restaurant continues to be a place where guests feel welcomed and staff feel supported.The General Manager position comes with a base salary and additional bonus compensation of up to $19,500.What's in it for you?Career Growth Opportunities with a growing companyCompetitive CompensationHealth, Dental and VisionCompetitive PTO PackageRequirements5 YEARS of HIGH VOLUME FULL-SERVICE restaurant management experienceWilling to go the extra mile to satisfy every need of our guests.Be at least 21 years of ageHigh school diploma or GEDBasic experience with Microsoft SuiteA Day in the LifeThe General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and, more importantly, the team members.Oversee the execution of the entire restaurant operation, including front-of-house and back-of-houseDeliver superior guest services and ensure absolute customer satisfactionRespond efficiently to customer complaintsEnforce and offer the best quality of products possibleOrganize and supervise shiftsAppraise personnel's performance and provide feedback to keep them upbeat and productiveTrack compliance with sanitation and safety rules and regulationsSuccessfully promote and publicize the brand.Nurture a positive working environment and lead by example as a restaurant supervisorServe as the point of contact for all customer service matters.Complete all new hire paperwork/onboarding according to necessary deadlines.Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures.Identify areas of improvement and provide one-on-one mentoring as needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans.Demonstrate proficient knowledge of all menu items.Organize the restaurant following proper food rotation and cleanliness proceduresOrder all food, paper, chemical, and other supplies as needed to run the storeEnsure all employees follow proper policies and proceduresHave a vast knowledge of The Sicilian Butcher's historyFollow all company standards for health, safety, sanitation, and security.Adhere to all policies and procedures as outlined in the employee handbookSend weekly update reports to Regional Operations Manager.The Sicilian Butcher is a modern-casual dining concept built on the rich culinary traditions of Sicily, reimagined for today's guest. Known for our craft meatballs, scratch-made pastas, attentive service, and vibrant atmosphere, we bring together old-world flavors and contemporary creativity in every dish we serve.Our restaurants are designed around family-style hospitality-warm, welcoming, and full of energy-where quality ingredients and authentic recipes are at the heart of everything we do. As a growing concept, we're committed to developing our team, expanding our footprint, and continuing to deliver exceptional experiences that turn first-time visitors into lifelong guests.