General Manager of Restaurant Operations

Join a Thriving Industry! Be a part of an exciting and dynamic sector with over 200,000 restaurants in the U.S.! Yum Brands, a leader in the industry with nearly 60,000 restaurants worldwide, is looking for passionate individuals to join our family at Mitra QSR, one of the largest KFC franchise organizations in the country. About Mitra QSR:Our mission is driven by a genuine passion for service, honesty, and growth, helping us expand from one store in Texas to 180 locations across 15 states, making us the third-largest KFC franchisee in the U.S. We are committed to continual learning and adapting in an ever-changing environment. We believe that while skills can be taught, true passion is innate – our goal is to equip you with the resources and training needed for your success and career advancement. Our leadership team offers over 25 years of experience with KFC/Taco Bell, supported by dedicated area leaders with an average tenure of over 8 years within Mitra QSR. Why Choose Us?A Family-Oriented Company Culture Convenient Working Hours (No breakfast; restaurants typically close by 11 PM) Employee Recognition Programs Opportunities for Community Involvement Competitive Compensation and Benefits: Eligibility for Bonuses Paid Time Off 401k with Company Matched Contributions Comprehensive Healthcare and Wellness Programs Exclusive Employee Discounts Education and Career Development: KFC Scholarships up to $20,000 for college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement Opportunities Job Summary:As the General Manager of Restaurant Operations at Mitra QSR, you will have the opportunity to lead three essential aspects of our business: Our Employees: Oversee daily operations, nurture your team, and cultivate a culture of exceptional customer service. Our Customers: Ensure your team delivers outstanding food quickly and with a smile in a clean environment. Our Restaurants: Uphold high standards of cleanliness, equipment, and overall operations to ensure safety and efficiency. Role Expectations:Create a Positive Environment: Foster a collaborative workplace where everyone feels valued. Mentor and Inspire: Guide your team to guarantee an exceptional customer experience. Deliver Great Service: Ensure guests have memorable experiences with friendly service, cleanliness, and high-quality food. Maintain Standards: Keep the restaurant immaculate and well-maintained, including equipment and overall operations. Manage Finances: Understand and oversee the restaurant's Profit and Loss (P&L) statement. Ensure Compliance: Adhere to all laws, regulations, and company standards. Skills and Qualifications:Servant Leadership: Your success hinges on the success of your team. Mentoring and Coaching: Effectively guide and develop team members. Learner Mindset: Stay motivated by learning and enhancing processes. Customer Service Focused: Deliver outstanding service and great products. Organizational Skills: Exhibit strong time management capabilities. Financial Acumen: Possess a basic understanding of financial principles. Ownership Mindset: Take responsibility for achieving business outcomes. Requirements:Excellent communication skills. Must be at least 18 years old with a valid U.S. ID. Willing to undergo a background check and able to work with minors. Flexibility with working hours, including weekends and holidays, to meet business needs. Ability to stand for extended periods and lift up to twenty-five pounds. Reliable transportation to and from work. A commitment to having fun and embracing the Mitra culture. Join Mitra QSR and fuel your passion for success in a vibrant team environment!