Customer Service English/Cantonese Required
MultiCultural Home Care, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.Pay: $24.00/Hourly Schedule: M-F 8:30AM-5:00PM Office Address: 18R Shepard St Suite S200 Brighton , MA 02135Language Requirement: English & Chinese Cantonese speaker required Benefits And Perks…Medical, Dental & Vision Insurance401(k) with a 6% matchPaid Time Off10 Paid Holidays Employee Assistance ProgramEmployee Discounts (retail, hotel, food, restaurants, car rental, and much more!)Voluntary Term Life and AD&D InsuranceLegal Services InsuranceShort-Term and Long-Term DisabilityAccident, Critical Illness & Hospital Indemnity InsuranceYou will...Assign field staff schedules and confirm assignments with employees and patients.Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.Document client data and visits in the scheduling systemBe the backup to the Intake department for receiving and coordinating home care service requests.Understanding that communication is vital within the office as well as to everyone involved in our clients' care.We are excited to speak to someone with the following…High school diploma or equivalent1+ years of customer service experience required.1+ years of home healthcare experience preferred.English & Chinese Cantonese speaker required Our MissionTo provide access to the care that matters for those who need it mostOur Values:Caring: We care about what we do and who we do it for.Collaborative: We value the perspective and experience of all.Dedicated: We are committed to making a real world impact.Purposeful: We know our work has meaning.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace