SaaS Technical Support Specialist Tier 1
Occupations:
Computer User Support SpecialistsSoftware DevelopersComputer Network Support SpecialistsComputer Systems AnalystsComputer Occupations, All OtherIndustries:
Business Support ServicesElectronic and Precision Equipment Repair and MaintenanceManagement, Scientific, and Technical Consulting ServicesVocational Rehabilitation ServicesAudio and Video Equipment ManufacturingA leading nonprofit software provider is looking for a Technical Support Specialist. This role involves responding to customer inquiries, troubleshooting issues, and maintaining high customer satisfaction in a hybrid environment. Ideal candidates will have 2+ years of B2B SaaS Technical Support experience, strong communication, and organizational skills. Applicants should be based in Phoenix, AZ. Competitive benefits include unlimited PTO and 401(k) matching.
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