Blue Yonder Discrete Super User
The Power User is responsible for the definition, setup and management of Blue Yonder Discrete WMS in our Bernville, PA site. Drives system development, setup and configuration, coordinates and documents necessary improvements for development, manages effective release management with IT and ensures both implementation and operations are aware of updated features. The role works closely with engagement & delivery project teams for the analysis, planning, roll-out, UAT and testing for new and existing clients.Provides regional support and interacts with CEVA employees from various departments and external clients, 3PLs, carriers and suppliers globally for the below key tasks:• System types and definition during the engagement & delivery process for new clients• System configuration and testing: Ensure IT system configuration and planning phase (in parallel to the operations preparation) allowing system deployment at time of start of business• Operations preparation and planning: In close collaboration with internal and client stakeholders to arrange the necessary setup, development, documentation and training to execute the business• Identify systemic solutions to operational requirements and improvement initiatives• Roll out, go-live and stabilization, monitoring and improvement of the systems with clear timelines and quality check points to ensure client satisfaction and productivity• Support Key Users within the operations as necessary