Dispatch Operator | Night Shift

*Looking for a company invested in growing their employees and culture? The team atmosphere which makes you feel like it’s an extension of your family? Security Central is the place for you!* *About Us:* Security Central is a family-owned and operated business, proudly serving our community since 1963. We specialize in life safety monitoring services, including burglar, fire, medical, panic, video verification and more. Our mission is to _protect what you value most_ by delivering unparalleled customer service through our Diamond Level services. With a boutique mindset, we value quality touchpoints and interactions with every customer. Come join this excellent team where you will build lasting relationships and feel you are making a difference! *Location:*

• 1212 N Fant St, Anderson, SC 29621
• _Remote Not Available_

*Position*:

• Entry Level - Emergency Dispatcher

*Employment Type:*

• Non-Exempt

*Why You’ll Appreciate Working Here:*

• *Supportive Team Environment:* Collaboration is key in this role, and you’ll have the backing of a team that understands the importance of working together, especially in high-responsibility situations.
• *Comprehensive Paid Training:* We provide thorough, paid training to ensure you’re fully prepared and confident in your role from day one.
• *Opportunities for Growth:* We encourage continuous learning and professional development, offering avenues to enhance your skills and advance within the company as we continue to grow.
• *Recognition of Contributions:* Your hard work and dedication will not go unnoticed. We regularly acknowledge efforts through our team recognition programs.
• *Referral Incentives:* Help us grow our team by referring other dedicated professionals and earn incentives in the process.
• *Wellness Programs:* We understand the demands of this role and offer wellness initiatives to support your overall well-being and help manage stress.
• *Inclusive Work Culture:* While the work can be challenging, we foster an environment of inclusivity, respect, and camaraderie, with opportunities for team activities and a relaxed dress code.
• *Convenient On-Site Amenities:* Our on-site snack market provides a variety of options to help keep you energized throughout your shifts.

*Benefits:*

• Medical, Dental, Vision, Accidental Injury, and Life Insurance
• Short-Term Disability
• Paid Time Off (PTO)
• 401K with Company Match

*Schedule & Starting Pay:*

• *Day Shift:* 7am - 7pm *| *$16/hour
• *Night Shift:* 7pm - 7am *| *$17/hour

*Your Responsibilities:* As a Dispatcher, you will play a critical role in ensuring the safety of our customers. Your responsibilities include:

• Monitoring and processing alarms, trouble signals, and supervisory signals as they are received.
• Determining and contacting the appropriate authorities—police, fire, or medical—based on the situation.
• Placing outgoing calls to verify alarms, dispatch the correct authorities, and notify responsible parties.
• Maintaining clear and calm communication with customers.
• Accurately documenting all responses in our alarm monitoring software.

*What We’re Looking For:*

• High School Diploma or GED
• No previous experience required; comprehensive training provided
• Ability to pass a drug screen and criminal background check
• Authorization to work in the United States
• Must be at least 18 years old
• Strong customer service skills, with an ability to remain calm and professional under pressure.

*Ready to Join Us?* Applications are reviewed as they come in—apply now to secure your spot on our dedicated team at Security Central! Start making a difference in your community and your career today. *For More Information:* Visit us at https://www.security-central.com to learn more about our company and the role.

Application Question(s):

• 1) Are you authorized to work in the United States?
• 2) Are you at least 18 years old ?
• 3) Do you have a High School Diploma or GED ?
• 4) Can you pass a drug screen?
• 5) The Alarm Systems Licensing Board bonds us with the State of North Carolina, therefore clean backgrounds are required. A thorough investigation is conducted on state and federal backgrounds using fingerprints. Have you ever been convicted of, pled guilty or no contest to a misdemeanor crime at any point since the age of 18 years old?
• 6) The Alarm Systems Licensing Board bonds us with the State of North Carolina, therefore clean backgrounds are required. A thorough investigation is conducted on state and federal backgrounds using fingerprints. Have you ever been convicted of, pled guilty or no contest to a felony crime at any point since the age of 18 years old?
• 7) Can you work at our on-site location at 1212 N Fant St. Anderson, SC 29621 ? (Remote Not Available)
• 8) Have you previously interviewed with Security Central (phone screen or on-site)? If yes, were you hired? Please specify when.
• 9) Can you work weekends and holidays?
• 10) If there are any gaps or changes in your employment history, please briefly explain :
• 11) Our next available class begins on Monday, 11/1. This is a 2 week paid program. It is Monday to Friday from 9 am to 4:30 pm. After completion of training, you will then go on the shift you chose. If hired, would you be able to attend all dates?

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)