Solution Engineer

Job DescriptionSolutions Engineer - Americas NEMs and Labs TeamThe candidate is responsible for supporting sales growth by working closely with the Americas NEM and Lab team in support of EXFO's high speed test solutions. Location preference is for the Western region of the United States, but will consider other locations based on strength of candidate. The market that you will be supporting will include network equipment manufacturers, high speed transmission component manufacturers, hyperscale labs, and university research centers. The ideal candidate must have solid knowledge in High-Speed transmission testing, including switches, transceivers, CPO, and NPO technology.What You'll DoRepresent EXFO as a high-speed transmission technology expert onsite and at industry events.Provide pre-sales support to the NEM and Lab customer base. This will include, but not be limited to, online or onsite demonstrations, presentations, evaluation support, and technical reviews of our products.Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.Work closely with the Business Unit and Marketing to ensure the most up to date product information is being delivered to the market.Provide direct feedback to the Business Unit regarding competitive information and new feature requests received from the field.Technical Skills That We Are Looking ForWell versed in communications technologies, including high speed transceivers, CPO, and NPO.The candidate should have familiarity with testing and characterization of optical and high speed components with tools such as bit-error rate test equipment, optical and electrical scopes, and test tools to verify transmission of protocols such as Ethernet, OTN, Fibre Channel, and more.Experience with optical layer testing (OSA, OTDR, VOA, etc) is a plus.Required AptitudesTechnical aptitude to understand customers’ use case and position EXFO’s solutions to meet their needsSelf-Starter and able to communicate and interact with people at all levelsAutonomous, well organized, and results-oriented, meets deadlines.Possess leadership qualities and good interpersonal and communications skillsExcellent presentation, communication, and relationship building skills.Must Have Pertinent experience: Minimum three years’ experience with high speed communications test equipment or equivalentLanguage requirements:English written and verbal.Education: Degree in Telecommunications, Optics, Engineering, or equivalentAbility to Travel: Approximately 25%-50% travel required.EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.