Software Support Engineer Issue Resolver & Client Liaison

Sunbird Software, based in Piscataway, NJ, seeks a Software Support Engineer to help maintain our award-winning web-based solutions. You will diagnose field issues, collaborate with the team to develop scripts and procedures, and provide timely updates to stakeholders. You will document information to reduce escalations, lead internal and customer calls, and continuously learn new skills in a fast-paced DC/IT environment. J-18808-Ljbffr