Parking Desk Analyst - Navy Yard, DC

Parking Desk Analyst will provide direct support to the NAVSEA facilities staff.ResponsibilitiesResponsible for the management and oversight of parking operations and facilitiesProvides administrative and technical support to enhance parking operationsDevelop long-term plans and strategies for parking inventories and traffic regulationsGenerates daily/weekly/monthly parking metrics and reportsDaily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permitsEnforces company policy and ensures adherence to policies and lawsMaintains automated records of permit parking spacesInteracts with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulationsAnswers phone, maintain phone inquiries, schedule appointments and log messagesResponds to correspondence, phone requests and complaints about parking operationsOther duties as assignedRequirementsProficient in MS Office (Outlook, Word, Excel, PowerPoint)Strong communication and customer service skills.DependableMust be able to perform duties without management supervisionMust be a US citizenPublic trust clearance preferred, or ability to obtain, pre-hireAble to obtain secret clearance post-hireBenefitsHealth benefits package, including medical, dental, vision, life insurance, short-term and long-term disability401(k) with employer matchVacationSick leaveHolidaysAmerican Operations Corporation is an EEO employer and does not discriminate on the basis of race, religion, disability, veteran status, gender or sexual orientation.J-18808-Ljbffr