Mountain Studio Retail Sales Associate | Bend, OR (Part-Time)

About UsStio® is a mountain apparel brand that designs, develops, and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and our Mountain Studio® retail locations.YOUR ROLEThis Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail location in Bend, Oregon. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.Your ResponsibilitiesMaintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floorReceive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stockOther operational duties including answering phones and fulfilling customer service shipmentsProvide knowledgeable and up to date details of Stio products, sales, and pricingUtilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cardsSupport in store and off site events as neededThis role may have keyholder responsibilities including opening and closing the store, including handling alarms, cash management, and ensuring the store is secureYour Skills And ExperienceHigh School Diploma or GED preferredRetail and/or sales experience preferredExcellent customer service and interpersonal skills requiredFlexibility to work weekends and holidays requiredCommitment to creating an inclusive and supportive space for every person who enters the Mountain StudioProactive learner who's eager to be part of a new, growing Stio teamComputer proficiency and POS experienceCommitment to Stio's Mission, Vision, and valuesTHE FINE PRINTRoles are part-time, hourly, non-exemptFlexible shifts throughout the weekGear allowance each season for Stio gear and generous employee discountHoliday pay, industry discounts, and more!Employee Assistance ProgramMust be able to move around the retail space, move upwards of 50 lbs and occasionally traverse laddersHourly rate $16-$19 DOEThis job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.