Hospitality Lead|Part-time| Iowa Cubs

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Overview The Hospitality Lead is responsible for running the operation of the concession stands including the cashiers, cooking and prep areas. The Hospitality lead will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employee must maintain excellent attendance and be available to work a flexible schedule including days, nights, weekends, and holidays based on the Iowa Cubs Baseball schedule (March-September). This role will pay an hourly wage of $16.00. plus tips. Benefits as per the union agreement.This position will remain open until June 5, 2026.Responsibilities Assist Concession Manager in preparation for event needs. Performs opening and closing procedures for event. Ensure concession staff are following proper policy and procedure in accordance with OVG Hospitality standards. Verifies inventory prior to and after the event for accuracy as required. Responsible for overseeing concession stand workers. Responsible for communicating performance concerns according to company policy and practice to Concession Manager. Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met. Oversee stand cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG Hospitality company standards. Assist in other areas in the Concession Department as directed. Other duties as assigned to support the Concession operation as directed by Concessions Manager or Food & Beverage Director. Qualifications High school diploma or equivalent preferred. Previous experience in basic food handling, sanitation, and customer service is preferred. Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment. Ability to be self-directed while working in a team-oriented environment. Ability to work a flexible schedule including days, nights, weekends and holidays.