Ag Service Technician

The Reynolds Farm Equipment Ag Service Technician diagnoses and repairs complex heavy equipment, off road, construction, and lawn equipment for the customers and the dealership. This position helps create lifetime customers by being efficient and timely on repairs and diagnoses. Ag Service Technician provides clear communication on status of equipment repairs and inspections while being descriptive with work orders. The Ag Service Technician must practice confidentiality both in and out of dealership and maintain positive attitude while working to improve teamwork between all dealership personnel. Most importantly, perform all duties with honesty, integrity, and adherence to the Corporate Values. Featured Job Role: Ag Service Technician at ReynoldsResponsibilities:Performs diagnostics, repairs, and inspections on John Deere equipment and technology in a timely and accurate mannerMaintains current knowledge of John Deere and competitive products Maintains condition of vehicle and/or shop workstation, inventory, tools and equipmentMaintains a clean work area and performs work in a neat and orderly fashionFollows all safety rules and regulations in performing work assignments in alignment with Reynolds and OSHA safety protocols and proceduresCompletes all reports and forms required in conjunction with work assignmentsAccountable for billable time and assigned work orders; responsible for complete and thorough documentation of diagnostics, quotes/inspections, and repairs performed on work ordersMentors service student technicians or traineesPromote and maintain positive attitude by positively affecting customers and employeesReynolds will provide Comprehensive Web Based Training Courses through John Deere UniversityRequirements:1+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferredBasic knowledge of data entry/keyboarding skillsProduct knowledge of heavy and diesel equipment; off road; construction; equipment technology; etc.Experience with mechanical, electrical, technology, and hydraulic systems used in off road, construction, lawn, and heavy equipmentMust have an adequate toolset to perform job responsibilitiesAbility to use standard desktop load applications such as Microsoft Office, email, and internet functionsUnwavering commitment to confidentialityExperience working in a fast-paced environment and working cooperatively in a team environmentAbility to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures on machines of the technician’s specialtyAbility to use Service ADVISOR™ and other computer software based diagnostic repair tools preferredAbility to operate vehicles, tools, and equipment used for diagnostic purposesProficient oral and written communication skills; clear and concise communicationAbility to lift at least 75 lbs. repeatedlyBasic Knowledge of chemical and fluid substance use safety and energy control safetyBasic Service Technician certification preferredHigh School Diploma or equivalent experience required; Associates degree preferredValid driver’s license is required; CDL (Commercial Driver’s License) preferredForklift license preferred but can be certified in houseAbout The Reynolds Team:With an energetic company culture and host of benefits, Reynolds Farm Equipment has emerged as an employer of choice for top talent. Here are just a few of the benefits that make us unique:Performance/Goal-based pay structureCompetitive benefits package with medical, dental and vision insurance; employer paid short-term/long term disability and Life AD&DVoluntary STD Buy-up option and Life AD&D401K/Roth IRA/Employer Match once met eligibility parameters (Must be 21 years of age to participate) At least 6 paid company holidays annually plus three personal days and one health day90 day, Semi-annual, and annual performance reviews to fuel performance and continuous learningUniforms provided for service departments; work gear discounts for all other departmentsYear-round employmentEquipment discounts and Employer discounts (part-time and full-time status)Fun, team-based environmentVoted by employees as Indianapolis Top Workplaces seven years running