Senior Compliance Officer II

Date: Jun 1, 2026Location: San Juan, PRCompany: PopularWorkplace Type: HybridSenior Compliance Officer II – Consumer Privacy & FCRA Compliance Risk/Compliance OfficerGeneral DescriptionOperates within the organization's second line of defense, ensuring compliance with consumer privacy laws and protecting consumer privacy rights. Works independently of Information Security, collaborating closely with that team as needed.Essential Duties & ResponsibilitiesMaintain expertise in relevant consumer-privacy and consumer-protection laws, such as GLBA/Regulation P, GDPR, CCPA, FCRA, COPPA, TCPA, CAN-SPAM, and emerging regulatory frameworks.Provide second-line oversight and compliance input for the development, maintenance, and governance of enterprise privacy policies, standards, and procedures that address consumer-privacy obligations, separate from information-security controls.Advise stakeholders on evolving privacy requirements, including transparency, notices, consent and opt-out rights, lawful use of data, and fair information practices.Serve as a second-line privacy compliance subject-matter expert, providing independent oversight and effective challenge for business practices, processes, and controls.Review and assess business initiatives, product changes, marketing activities, data-use proposals, and automated decision-making for alignment with consumer-privacy and corporate requirements.Partner with operations and other compliance teams to oversee FCRA-related obligations, manage consumer dispute investigations, adverse-action requirements, identify regulatory deviations, and recommend corrective actions.Advise on and oversee the accuracy, clarity, and completeness of consumer-facing disclosures, ensuring conformity with regulatory requirements.Provide guidance to business units regarding the design and governance of consumer consent, opt-out, and preference-management processes.Work with Information Security on shared activities such as vendor contracts, incident response coordination, and secure fulfillment of consumer data requests.Collaborate with stakeholders to support training initiatives and develop job aids that assist operational teams in complying with consumer-privacy, marketing, and FCRA requirements.Manage regulatory inquiries, audits, and examinations related to consumer privacy and FCRA compliance.EducationBachelor's degreeJD, Master's in related field, preferredExperience7+ years of experience in privacy, consumer compliance, risk management, or related legal/audit roles.Experience in a financial institution or highly regulated industry.CertificationsProfessional certifications such as CRCM, CIPP, CIPM, CERP, or CDIA FCRA Certificate.Other QualificationsExcellent interpersonal relationships and teamwork skills.Critical, analytical thinker with strong problem-solving skills.Strong knowledge of U.S. and international consumer-privacy regulations.Excellent organizational skills to manage multiple assignments and work independently in a fast-paced environment.Strong client-relations skills and ability to partner with internal stakeholders.Demonstrated ability to provide independent challenge within a second-line governance structure.Excellent communication, influencing, and stakeholder-management skills.Well spoken with excellent bilingual (English and Spanish) writing and presentation skills.Proficient in Microsoft Office (Excel, PowerPoint, SharePoint, Word).Additional InformationHybrid work model applies to certain positions and is subject to changes based on organizational needs.Applicants must be authorized to work in the United States. This position is not open to applicants who need visa sponsorship.California residents: Disclosure of privacy rights notice required.Candidates must provide evidence of academic preparation or courses related to the job posting, if necessary.If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. All information you provide will be kept confidential and used only to the extent required to provide accommodations.Popular is an Equal Opportunity Employer, including Disability/Vets.Job Segment: Compliance, Law, LegalJ-18808-Ljbffr