Payroll Specialist - Albany, NY

Payroll Specialist Reports to: Human Resources Officer FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we are committed to fostering a supportive and inclusive workplace where employees can grow their careers. We believe our people are our greatest asset and value each team member’s contributions. We offer a collaborative, detail-oriented environment where accuracy and accountability are essential to our success.As a Payroll Specialist, you will play a critical role in ensuring employees are paid accurately and on time while supporting compliance with payroll regulations and financial reporting standards. You’ll work at the intersection of HR, finance, and operations—contributing to both employee satisfaction and organizational integrity.We invest in our employees with competitive compensation and a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with employer match, paid time off, paid holidays, and professional development opportunities.About The Payroll Specialist RoleWe are seeking a detail-oriented Payroll Specialist to manage end-to-end bi-weekly payroll, ensuring accurate processing of wages, deductions and tax withholdings. This role is responsible for maintaining employee payroll records, ensuring compliance with all applicable laws and delivering excellent support to employees.Key Responsibilities Process bi-weekly payroll with a high degree of accuracy and timeliness. Maintain and update payroll records (new hires, terminations, status changes). Reconcile payroll reports and resolve discrepancies promptly. Respond to employee inquiries regarding pay, deductions and timekeeping. Ensure compliance with federal, state and local payroll regulations. Support internal and external payroll audits. Process wage garnishments in accordance with court orders. Troubleshoot and resolve issues in ADP Workforce Now, including ticket management. Administer tuition reimbursement payments per company policy. Review and process travel and entertainment expense reimbursements and NSF transactions daily. Maintain strict confidentiality of payroll information. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.Qualifications & Skills Required A bachelor’s degree in business related field or equivalent level of education and experience. Effective verbal and written communication skills. 2+ years of payroll processing or related experience Strong understanding of payroll taxes, deductions, and compliance requirements Knowledge of accounting principles including debits and credits Proficiency in Microsoft Office and payroll systems Well, organized with the ability to manage multiple tasks and work to time sensitive deadlines Ability to handle confidential information Ability to work well independently and in groups. Fluent in English; bilingual a plus Ability to lift 10–20 lbs., stand for extended periods. Preferred Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) Experience with HRIS and accounting system integrations Banking or financial services experience Schedule Full-time PositionMonday – Friday, 8:30 am – 5:00 pm; flexibility for evenings/weekends as required.Equal Employment Opportunity StatementTrustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or terminationIt is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.