Trust and Safety Associate

A company is looking for a Trust & Safety Associate. Key Responsibilities Review and investigate suspicious transactions, accounts, and content to prevent fraud and financial loss Conduct end-to-end, transaction-level investigations with thorough documentation and timely case resolution Respond to inbound trust and safety inquiries, including urgent email support for collectors and sellers Required Qualifications Bachelor's degree preferred in Criminal Justice, Business, Finance, Communications, or related field 2-4 years of experience in Trust & Safety, fraud operations, senior customer support, marketplace operations, or related functions Experience in e-commerce, marketplaces, payments, fraud detection, or seller ecosystems Familiarity with tools such as Zendesk, Kustomer, fraud detection or verification platforms Availability to work weekends and holidays as needed