Director of Operations - Multi-Unit Bakery Café | Southern California

Job Description Director of Operations – Multi-Unit Bakery Café | Southern California | $120,000 – $140,000/yrA fast-growing, well-known bakery café group is expanding across Southern California and looking for a Director of Operations to lead their regional performance. With an aggressive plan to reach 1,000 U.S. locations, this is a rare opportunity to grow with a brand — not just manage one.What We Offer:Salary: $120,000 – $140,000 based on experienceMedical, Dental & Vision coverage401(k) Retirement PlanPaid time off + paid holidaysHigh-performance culture with real advancement as the brand scalesWhat You'll Do:Oversee day-to-day and strategic operations across multiple corporate and franchise café locations in SoCalDrive performance across KPIs — sales, profitability, guest experience, audit scores, and brand complianceCoach, develop, and hold accountable a team of operations leaders and café managersServe as a trusted business partner to franchisees, ensuring consistent execution of brand standardsPartner with cross-functional leaders (Training, HR, Marketing, Supply Chain) to implement company initiativesSupport new café openings, site selection, and market expansion in your regionDeliver regular performance reporting to senior leadershipWhat We Need:5+ years of progressive multi-unit restaurant or café operations leadershipExperience in a fast-paced, growth-stage restaurant or retail brandProven track record managing P&L, labor, and food cost across multiple locationsStrong people developer — you build leaders, not just manage themExperience working with or supporting franchise operatorsWillingness to travel throughout the SoCal market regularlyBonus Points For:Direct bakery or bakery café operational experienceExperience supporting new unit openings and brand scalingBilingual English/SpanishReady to grow with us? Apply now — we are actively interviewing and moving quickly on this role.Company DescriptionThe Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.Company DescriptionThe Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.