Customer Service Representative

*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**All potential applicants are encouraged to scroll through and read the complete job description before applying.Overview:Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.Responsibilities:Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end usersLog all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfactionManage time effectively, meet performance goals, and work cooperatively with other members of the teamAccurately process customer transactions such as orders, quotes, etc.Determine customer needs and expectations in order to recommend specific products and solutionsProvide accurate information regarding availability of in-stock itemsOutbound sales calls to maintain ongoing customer relations and obtain new customer salesFollow company policies and proceduresPresent a professional image at all times to customers and during scheduled shiftPerform other duties as and when requiredJob Requirements:Bachelor's Degree in job related field preferredA minimum of 1-3 years experience in Customer Service and SalesTechnical sales a plusAttention to detail and accuracyOutstanding interpersonal skillsGood organizational skillsTeam PlayerCustomer focusedComputer efficientJomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Thank you for your interest, but we are not working with external recruiters or agencies for this role. xevrcyc Please refrain from reaching out regarding this position.