Airline Customer Service Agent - Seattle, WA

Hourly Pay $21.50 per hourJoin Pacific Aviation at SEA - Where Every Journey Begins with You!Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International AirportAt Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.Why You'll Love This Job:Be the Face of the Airline - Welcome and assist passengers with check-in, boarding, and overall travel guidanceFast-Paced & Exciting Environment - No two days are the same at the airport!Career Growth Opportunities - We are committed to growing our team members and promoting from withinDiverse & Inclusive Team - We celebrate diversity and value the unique backgrounds of our employeesYour Role in the Passenger's Journey:Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly taggedBoarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentationProblem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathySafety & Security: Follow strict airport safety and security protocols to ensure compliance at all timesTeam Collaboration: Work closely with your team to create a seamless airport experience for travelersShifts Available (Part-Time):4-5-hour shifts available for the following time slot:12:00 PM - 4:30 PMMust be available to work at least 4 days per week, including weekends and holidays.RequirementsWhat We're Looking For:Exceptional Customer Service Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengersStrong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followedTeam Player Mentality - You work well with others and contribute to a positive, collaborative environmentTech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasksProfessionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinkingBenefitsHourly Pay Rate: $21.00Medical, Dental, & Vision Insurance401(k) Retirement PlanPaid Time Off (PTO)Company-Provided UniformParking DiscountsPaid TrainingReferral Bonus ProgramCell Phone Plan ReimbursementReady to Take Off with Pacific Aviation? Apply Today!If you're ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we'd love to hear from you. Click Apply Now to start your journey with us!Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.