Positive Pay Clerk

Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.SummaryFirst Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Positive Pay Clerk! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!In this role, you will maintain positive pay accounts and monitor transactional activity on commercial accounts. This position requires on-site work. QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLSTo perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.Must be at least 18 years of age.High School Diploma or GED required.1 - 2 years post-secondary education and/or relevant banking or professional experience preferred.Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.Commitment to demonstrating First Security's Core 5 values with customers and coworkers.HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) hours per week | Monday - Friday 8:00am - 5:00pm | *Extended working hours may be required.Essential Duties And ResponsibilitiesMonitor commercial account activity using the Positive Pay Fraud Protection system and related applications.Communicate effectively with clients and internal teams, while supporting internal teams with Positive Pay accounts.Handle payment decisions and review large item reports.Manage file exceptions, uploads, confirmations, and FXIM file downloads and processing.Protect all customer information and bank operations through strict confidentiality.Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.Maintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary.Perform additional duties as assigned by management.SUPERVISORY RESPONSIBILITIES: None.Soft SkillsFoster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.PHYSICAL DEMANDSPossess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 10 pounds.The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.MENTAL DEMANDSThe duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.