Director of Quality

DescriptionPosition SummaryThe Director of Quality oversees all quality-related functions throughout the entire enterprise. As the head of the Quality Department, this individual maintains and represents the organization in all Quality Management Systems, serves as a shared resource for overseeing and owning the QMS for all site locations, and leads all pertaining audits.Duties And ResponsibilitiesWorks with executive leaders to establish strategic direction for quality initiatives meeting customer, product, and market requirement.Develops, implements, and maintains effective and compliant quality management systems (QMS). Leads internal and external audits, including customer and regulatory inspections.Ensures robust CAPA (Corrective and Preventive Action) processes and continuous improvement initiatives. Ensures overall QMS compliance.Collaborates with operations managers to implement and leverage Quality Management Systems (QMS) and Quality Assurance (QA) practices to enhance performance and efficiency in achieving quality outcomes.Provides leadership and guidance to all Quality Managers in effort to drive quality in support of operations.Recommends and coordinates cross functional support based on organizational performance assessments to resolve issues and drive continuous improvement.Directs customer relations activities related to quality and reliability aimed at achieving total customer confidence and satisfaction. Communicates and collaborates with external suppliers to ensure consistent quality practices.Establishes, implements, and maintains metrics and Key performance indicators (KPI’s) measuring performance in defect rates, waste, process optimization, CAPA effectiveness, and audit outcomes. Acts as the lead liaison / management representative for all Quality Management System and Customer Audits. All other duties as assigned.RequirementsPosition QualificationsBachelor’s Degree or equivalent experience required.10+ years in a senior leadership role in relation to Quality and Operation Manufacturing required. Knowledge, Skills, And AbilitiesExperienced in developing and sustaining robust Quality Management Systems.Understanding of practical inspection methodologies and ability to lead audits, manage quality processes, and maintain inspection readiness.Ability to read and interpret documents such as Quality Management Systems Standards, safety requirements, operating and maintenance instructions and procedure manuals. Ability to lead internal and certification audits.Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the company.Excellent leadership and organizational skills with demonstrated success managing multiple priorities and deadlines. In-depth knowledge of quality control procedures and standards.Excellent analytical and problem-solving abilities with working knowledge of statistical methods.Proficient with computer technology and systems. Strong verbal and written communication skills that are effective to a diverse audience.Excellent attention to detail.Ability to positively influence others. Self-directed individual with a strong sense of ownership of their work. Results driven approach to problem solving that considers cost without compromising quality.Working knowledge and understanding of current manufacturing best practices.